Shipping policy
Shipping:
Orders are processed within 1-2 business days.
Delivery is expected within 7-14 business days.
We offer free standard shipping to the USA on all orders.
- Free Standard Shipping
Change of Address Policy
Customers can change their delivery address by contacting our customer service within 24 hours of placing the order.
Once an order is dispatched, the delivery address cannot be changed.
Customers are responsible for ensuring their address is correct at the time of purchase.
Shipping Cancellation Policy
Orders can be canceled within 24 hours of purchase without incurring any fees.
Once an order has been dispatched, it cannot be canceled.
Customers may return the product after receiving it, subject to our return policy.
Parcels Damaged in Transit Policy
If you find your parcel damaged in transit, please report it to us within 5 business days of receiving the shipment.
We may require photo evidence of the damaged goods to process your claim.
After reviewing the claim, we may offer a replacement, refund, or credit for any items proven to be damaged in transit.
Contact Us
Get in touch with us here. A customer support representative will reach out within 24 hours
Email: support@trydribbledream.com
DribbleDream
Better Shopping GmbH
Espasinger Straße 7.
78333 Stockach
Germany